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Understanding the Power of a Unified Production & Quality Team 

Register now for the SafetyChain Customer Summit in San Antonio, Texas, October 9 - 11, 2023. This two-day event brings together SafetyChain users from across the plant (and country!), including safety, quality, operations, process improvement, and executive leadership.

Come ready to learn and leave inspired by how other organizations are using SafetyChain to:

  • Unite their quality and production teams
  • Drive continuous improvement
  • Makes their organizations more profitable
  • Fuel efficiency with data-backed decision making

We hope you’ll join us to share knowledge and best practices, participate in training from SafetyChain product experts, make new connections, and have fun.

Welcome to San Antonio!

This year's Customer Summit will be located at the Omni La Mansión del Rio, in San Antonio, Texas. Located along the historic Riverwalk and steps from The Alamo, experience the history and culture with us in San Antonio.  Click "Book Hotel & Travel" to access the discounted hotel rate and to learn more about a few area attractions.

Hurry! Book now before rooms sell out! Discounted rate ends September 18th. 

Book Hotel & Travel

Speaking to the world and people

Being a public speaker is a challenge and a major responsibility to convey the right message and have a lively conversation with the audience.

photography-man-with-crossed-arms-company

 

Summit Pricing and Registration

Registration is closed. For more information, contact Victoria Taylor at vtaylor@safetychain.com.

Past Attendees 200 x 200-1

Summit Agenda

Welcome Reception

6:30 - 8:30 pm | EL CAPISTRANO 
WELCOME RECEPTION

Help us kick off the 2023 Customer Summit! Join us in El Capistrano for appetizers, beverages, and networking. The fun starts at 6:30 pm. 

Sponsored By

Registration

7:30 am | IBERIAN BALLROOM FOYER 
REGISTRATION

Check-in and grab your badge in the Iberian Ballroom Foyer before grabbing breakfast. Check in will open at 7:30 am. 

Breakfast

7:30 - 8:30 am | MADERO 
BREAKFAST

Join us for breakfast, in the Madero Room, starting at 7:30 am. 

Welcome

8:30 am | IBERIAN BALLROOM 
SUMMIT KICK-OFF & WELCOME

Join us in the Iberian Ballroom to kick off the 2023 Customer Summit. 

Keynote - White Castle

9:00 am | IBERIAN BALLROOM
KEYNOTE: The Journey of Digital Transformation and Enablement at White Castle

Presented by: David Rife, Chief Manufacturing Officer at White Castle

In this session, David Rife, Chief Manufacturing Officer will share his approach to the enterprise-wide digital transformation and enablement journey White Castle has undergone across eight plants and what's next.

Sponsored By

logo_AbeTech

 

Customer Spotlight - DWC

9:45 am | IBERIAN BALLROOM
CUSTOMER SPOTLIGHT: A Unified Front: Embracing Data Across the Plant at Death Wish Coffee

Presented by: C.J. De Luca, QA & Food Safety Manager, Death Wish Coffee 

In this session, CJ DeLuca, QA & Food Safety Manager at Death Wish Coffee will share how last year’s Customer Summit inspired Death Wish Coffee to embrace Digital Plant Management across the organization. 

Mode40

10:05 am | IBERIAN BALLROOM 
Extracting Value from Your Manufacturing Data Ecosystem 

Presented by: Cameron Bergen, CEO, mode40

In this session, Cameron Bergen, CEO of mode40 will explore how to unlock hidden insights, optimize processes, and drive growth by extracting maximum value from your manufacturing data ecosystem.

Presented By

Mode40-Logo-Blue (2)

 

AM Break

10:35 am | IBERIAN BALLROOM & FOYER 
AM BREAK + NETWORKING

Grab a cup of coffee, meet our sponsors, and network with fellow attendees.

Gold Sponsor I - Marel

11:00 am | IBERIAN BALLROOM
GOLD SPONSOR HOT TAKE

Presented By

Marel-Logo-png

 

Customer Panel

11:05 am | IBERIAN BALLROOM 
CUSTOMER PANEL

Moderated by: Aaron Bolshaw, Chief Marketing Officer, SafetyChain Software

Panelists:
Alfredo Gonzales, Quality System Manager, Driscolls
Ellie Martin, QA System Administrator, Fresh Pet
Dr. Stan Osuagwu, VP, FSQA, Home Chef

Lunch

12:00 pm | MADERO  
LUNCH & NETWORKING

Join us in Madero for lunch and networking.  

Customer Spotlight II -- Tyson

1:10 pm | IBERIAN BALLROOM |  CUSTOMER SPOTLIGHT
CUSTOMER SPOTLIGHT: Data Efficiency, Reliability, and Automation at Tyson Foods

Presented by: Miguel Pedraza, Business Analyst, Tyson Foods and Geoff Nelson, VP, Technical Solutions, SafetyChain Software

In this session, Miguel Pedraza, Business Analyst at Tyson Foods, and Geoff Nelson, VP, of Technical Solutions at SafetyChain will discuss how Tyson Foods updated their tech stack to include solutions that allow them to scale faster with data automation.

 

CI Workshop

1:30 pm | IBERIAN BALLROOM 
CONTINUOUS IMPROVEMENT WORKSHOP

Presented by: Eric Hansen, VP, Customer Solutions, SafetyChain Software

PM Break

2:40 pm | IBERIAN BALLROOM & FOYER
PM BREAK + NETWORKING

Grab a cup of coffee, meet our sponsors, and network with fellow attendees.

Gold Sponsor II - AbeTech

3:10 pm | IBERIAN BALLROOM 
GOLD SPONSOR HOT TAKE: Increasing Efficiency with Automated Data Collection

Presented By: Gage Gibson, Sr. Systems Engineer, AbeTech

logo_AbeTech

 

Customer Spotlight III -- LPP

3:15 pm | IBERIAN BALLROOM 
CUSTOMER SPOTLIGHT:  Building a Transparent, Data-Driven Culture at Lincoln Premium Poultry

Presented by: Cindie Serrano, Training and Strategic Initiatives Manager, Lincoln Premium Poultry (LPP)

In this session you'll hear how LPP collects, views, and reports data to create a data-driven and transparent culture across the plant. 

Customer Spotlight IV

3:35 pm | IBERIAN BALLROOM 
CUSTOMER SPOTLIGHT:  Maintaining an Always Evolving FSQA Function at Home Chef

Presented by: Miguel Rivas, FSQA Program Analyst, Home Chef 

In this session, Miguel Rivas will talk about how Home Chef evolves their FSQA programs with SafetyChain including their new cook-to-chill process. 

 

Product Roadmap

3:55 pm | IBERIAN BALLROOM
PRODUCT ROADMAP

Presented by: Anurag Garg, Chief Product Officer, SafetyChain Software

Anurag Garg will introduce exciting new programs, features, and updates in the Product Roadmap, and highlight near-term and long-term product priorities. 

Customer Awards

4:35 pm | IBERIAN BALLROOM FOYER 
CUSTOMER AWARDS + DAY 1 WRAP-UP

That's a wrap on day one! We'll wrap up day one with our 2023 customer awards and closing remarks. 

Customer Dinner

6:30 pm | Saltgrass Steakhouse
ANNUAL CUSTOMER APPRECIATION DINNER

It's time to celebrate you! Join us for our annual customer dinner at Saltgrass Steak House located at 502 Riverwalk, San Antonio, Texas. 

Sponsored By
Mode40-Logo-Blue (2)

 

Breakfast

7:30 - 8:30 am | MADERO 
BREAKFAST

Join us for breakfast, in the Madero Room, starting at 7:30 am. 

Welcome

8:30 am | IBERIAN BALLROOM 
DAY 2 WELCOME: Artificial Intelligence and the Future of Process Manufacturing

Join us in the Iberian Ballroom and 8:30 am to kick off day 2 of the customer summit.

In this session, Roger Woehl, CTO at SafetyChain Software will discuss how generative AI will impact the future of process manufacturing and how organizations can embrace it to make hyper-intelligent decisions, foster labor efficiency, and take action in real-time. 

AM Break

9:10 am |  IBERIAN BALLROOM & FOYER
AM BREAK + NETWORKING

Grab a cup of coffee, meet our sponsors, and network with fellow attendees before heading off to your next session.

protein Roundtable

9:30 am | ROOM TBD
PROTEIN ROUNDTABLE

For our protein customers across all sectors - poultry, beef, seafood, plant, and more! Join your peers at our Protein Safety Roundtable. This open-forum-style discussion will cover the challenges and opportunities facing protein manufacturers.

This Roundtable is by invitation only and space is limited and reserved for protein customers only.  Contact vtaylor@safetychain.com for more information. 

Sponsored By

Mode40-Logo-Blue (2)

 

Roundtable 2

9:30 am | ROOM TBD
SafetyChain Admin Roundtable

For SafetyChain tenant admins - join your peers for an open-forum-style discussion about the challenges and opportunities you experience in your organization as a SafetyChain admin including operator adoption, enablement, change management, and communication.

This event is by invitation only.  Contact vtaylor@safetychain.com for more information. 

Dashboard

9:30 am | Iberian Ballroom 
DASHBOARDS 101: Using and Communicating Digital Data Across Your Organization

Presented by: Allyson Reed, Customer Success Manager, SafetyChain Software, and Larry Homuth, Customer Success Manager, SafetyChain Software

In this session, we'll dive into tips, tricks, and best practices for building, using, and communicating dashboards in SafetyChain. 

AM Break II

10:30 am | IBERIAN BALLROOM & FOYER 
AM BREAK + NETWORKING

Grab a cup of coffee, meet our sponsors, and network with fellow attendees before heading back to the Iberian Ballroom. 

Thought Leadership

10:45 am | IBERIAN BALLROOM
Understanding Innovation: How Ignition Drives Quality and Production

Presented by: Travis Cox, Chief Evangelist, Ignition

 

Coach's Spotlight

11:15 am | IBERIAN BALLROOM
Understanding, Loving, and Using SPC Charts

Presented by: Sara Perrin, Continuous Improvement Coach, SafetyChain Software

In this session, Continuous Improvement Coach, Sara Perrin, is going to simplify SPC charting and box plots so everyone across the plant can have a better understanding of how impactful real-time SPC charting can be.

Lunch

11:45 - 12:45 pm | MADERO 
LUNCH

Join us in the Madero room for lunch. 

Our afternoon sessions are broken into three different tracks, spanning training, thought-leadership, and product collaboration sessions. Please pick one to attend.

Training

1:00 pm | Room TBD
TRACK A: Product Training:  Resources & Schedules 

Presented by: Larry Homuth, Customer Success Manager and Lily Brown, Product Manager

In this session, we'll cover best practices and product tips, tricks, and training relative to resources and schedules in SafetyChain. 

THOUGHT LEADERSHIP I

1:00 pm | ROOM TBD
TRACK B: Leveraging SafetyChain for Continuous  Improvement 

In this session, Eric Hansen, VP of Customer Solutions at SafetyChain will share specific ways customers are using the data they collect in SafetyChain to move continuous improvement projects forward, and the results they've seen to date. 

PRODUCT

1:00 pm | ROOM TBD
TRACK C: Product Collaborative Design Session: Mobile Functionality 

Presented by: Hollie Tanner, Director of UX and Research and Emily Duncan, Associate Product Manager

This session in intended for customers who currently and actively use the mobile functionality in SafetyChain and is limited to 20 participants. 

Training II

1:50 pm | ROOM TBD
TRACK A: Product Training: Supplier Management 

Presented by: Allyson Reed, Customer Success Manager and Emily Duncan, Associate Product Manager

In this session, we'll cover best practices and product tips, tricks, and training relative to supplier management in SafetyChain. 

THOUGHT LEADERSHIP II

1:50 pm | ROOM TBD
TRACK B: The State of Affairs at Retail with FSMA 204

Presented by: Carey Allen, VP of Business Development & Strategy at SQFI

In this session, Carey Allen, VP of Business Development & Strategy at SQFI will present on the current status of planning and preparation to implement FSMA 204 from the retailer and distributer perspective.

PRODUCT II

1:50 pm | ROOM TBD
TRACK C: Product Collaborative Design Session: Records & Cases

Presented by: Hollie Tanner, Director of UX and Research and Lily Brown, Product Manager

This session in intended for customers who currently and actively use the Records and Cases in SafetyChain and is limited to 20 participants. 

SESSION FILLED 

Training III

2:40 pm | ROOM TBD
TRACK A: Product Training: Reporting & OEE

Presented by: Valentino Pecak, Customer Success Manager, and Geoff Nelson, Senior Director of Customer Engineering 

In this session, we'll cover best practices and product tips, tricks, and training relative to reporting and OEE in SafetyChain. 

B: Thought-Leadership - TAG

2:40 pm | ROOM TBD
TRACK B: The Need-to-Haves, Nice-to-Haves, and Benefits of Supply Chain Traceability 

Presented by: Dr. Liliana Casal-Wardle, Executive Senior Director of Food Safety & Supply Chain Risk management at The Acheson Group (TAG)  

In this session, you'll learn about what the FDA's final Food Traceability Act means for your organization's culture, supply chain, supplier management process, and data collection. 

PRODUCT III

2:40 pm | ROOM TBD
TRACK C: Product Collaborative Design Session: Forms

Presented by: Hollie Tanner, Director of UX and Research, and Lily Brown, Product Manager

This session is intended for customers who currently and actively create and design forms in SafetyChain and is limited to 20 participants. 

SESSION FILLED 

That's A Wrap

3:30 pm | Iberian Ballroom 
THAT'S A WRAP!

Meet us in the Iberian Ballroom one last time to wrap up the 2023 Customer Summit.

 

 

Meet Our Speakers

Aaron-Bolshaw
Aaron Bolshaw
Chief Marketing Officer
SafetyChain Software
Allyson Reed
Allyson Reed
Customer Success Manager
SafetyChain Software
anurag
Anurag Garg
Chief Product Officer
SafetyChain
Cam bergen
Cameron Bergen
CEO
mode40
Carey Allen
Carey Allen
VP, Business Development & Strategy
SQFI
CJ De Luca
C.J. De Luca
QA & Food Safety Manager
Death Wish Coffee
Cindie Serrano II
Cindie Serrano
Training & Strategic Initiatives Manager
Lincoln Premium Poultry
 
David Rife
David Rife
Chief Manufacturing Officer
White Castle
 
Eric-Hansen
Eric Hansen
VP of Customer Solutions
SafetyChain Software
Emily Duncan-2
Emily Duncan
Associate Product Manager
SafetyChain Software
Geoff Nelson
Geoff Nelson
Sr Director, Customer Engineering
SafetyChain Software
Hollie Tanner-1
Hollie Tanner
Director, UX Research & Design 
SafetyChain Software
Larry Homuth
Larry Homuth 
Customer Success Manager
SafetyChain Software
Liliana-Casal
Dr. Liliana Casal-Wardel
Executive Senior Director, Food Safety and Supply Chain Risk Management
The Acheson Group 
Lily Brown
Lily Brown
Product Manager
SafetyChain Software
Miguel Rivas
Miguel Rivas
Food Safety & Quality Program Analyst
Home Chef
Miguel Pedraza
Miguel Pedraza
Business Analyst
Tyson Foods
Roger Woehl
Roger Woehl 
Chief Technology Officer
SafetyChain Software
Sara Perrin
Sara Perrin
Continuous Improvement Coach
SafetyChain Software
Travis Cox
Travis Cox
Chief Technology Evangelist
Inductive Automation
Photo Coming Soon 2-1
Valentino Pecak
Customer Success Manager
SafetyChain Software

Attendee Testimonials 

Thank You To Our Sponsors

Sponsor Logo- LP (2)
Marel-Sponsor-Logo
AbeTech-Sponsor-Logo
Sponsor Logo- LP (3)

Photos From Past Customer Summits