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Understanding the Power of a Unified Production & Quality Team 

Register now for the SafetyChain Customer Summit in San Antonio, Texas, October 9 - 11, 2023. This two-day event brings together SafetyChain users from across the plant (and country!), including safety, quality, operations, process improvement, and executive leadership.

Come ready to learn and leave inspired by how other organizations are using SafetyChain to:

  • Unite their quality and production teams
  • Drive continuous improvement
  • Makes their organizations more profitable
  • Fuel efficiency with data-backed decision making

We hope you’ll join us to share knowledge and best practices, participate in training from SafetyChain product experts, make new connections, and have fun.

Welcome to San Antonio!

This year's Customer Summit will be located at the Omni La Mansión del Rio, in San Antonio, Texas. Located along the historic Riverwalk and steps from The Alamo, experience the history and culture with us in San Antonio.  Click "Book Hotel & Travel" to access the discounted hotel rate and to learn more about a few area attractions. 

Book Hotel & Travel

Speaking to the world and people

Being a public speaker is a challenge and a major responsibility to convey the right message and have a lively conversation with the audience.

photography-man-with-crossed-arms-company

 

Summit Pricing and Registration

Registration Details

Early Bird - $199 until July 31, 2023
Standard - $299 until September 1, 2023
Last Minute - $399 until October 6, 2023
Sponsors and Presenters, please make sure to check your email for your registration link.

Team Discount! Register more than 2 attendees from your company and receive our team discount. Register your first two attendees to unlock this discount, then contact  Victoria Taylor for a discount code to save $100 off each additional registrant. 

Past Attendees 200 x 200-1

Early Bird Registration 
Available Until August 1

$ 199

Register today to take advantage of our Early Bird pricing. The registration fee will go up to $299 on August 1st. 

2 Full Days of Sessions
Networking Opportunities
Product Training
Customer Stories
Welcome Reception
Customer Dinner
 
Need help justifying attending the Customer Summit? Click here to download a templated justification letter.
Register Now!

Summit Agenda

Welcome Reception

6:30 - 8:30 pm | EL CAPISTRANO 
WELCOME RECEPTION

Help us kick off the 2023 Customer Summit! Join us in El Capistrano for appetizers, beverages, and networking. The fun starts at 6:30 pm. 

Registration

7:30 am | IBERIAN BALLROOM FOYER 
REGISTRATION

Check-in and grab your badge in the Iberian Ballroom Foyer before grabbing breakfast. Check in will open at 7:30 am. 

Breakfast

7:30 - 8:30 am | MADERO 
BREAKFAST

Join us for breakfast, in the Madero Room, starting at 7:30 am. 

Welcome

8:30 am | IBERIAN BALLROOM 
SUMMIT KICK-OFF & WELCOME

Join us in the Iberian Ballroom to kick off the 2023 Customer Summit. 

Keynote - White Castle

8:45 am | IBERIAN BALLROOM
KEYNOTE: The Journey of Digital Transformation and Enablement at White Castle

Presented by: David Rife, Chief Manufacturing Officer at White Castle

In this session, David Rife, Chief Manufacturing Officer will share his approach to the enterprise-wide digital transformation and enablement journey White Castle has undergone across eight plants and what's next.

Customer Spotlight - Egglife

9:30 am | IBERIAN BALLROOM
CUSTOMER SPOTLIGHT: Scaling a Unified Quality and Production Team at a High-Growth Company  

Presented by: Rachel Wynn, Quality Control Manager & Brian Shockley, Plant Manager at Egglife Foods

In this session, you'll hear about how the quality and production teams at Egglife Foods work together to digitally scale the quality and production functions in order to maintain high quality standards and increase production 2100% in four years.

Mode40

9:50 am | IBERIAN BALLROOM 
THOUGHT-LEADERSHIP

Presented by
Mode40-Logo-Blue (2)

 

AM Break

10:20 am | IBERIAN BALLROOM & FOYER 
AM BREAK + NETWORKING

Grab a cup of coffee, meet our sponsors, and network with fellow attendees.

Gold Sponsor I

10:45 am | IBERIAN BALLROOM
GOLD SPONSOR HOT TAKE

 

 

Customer Panel

10:50 am | IBERIAN BALLROOM 
CUSTOMER PANEL

 

Lunch

11:50 am | MADERO  
LUNCH & NETWORKING

 

Customer Spotlight II -- Lehi Mills

1:00 pm | IBERIAN BALLROOM |  CUSTOMER SPOTLIGHT
CUSTOMER SPOTLIGHT: Bridging the Gap between Compliance and Production at Lehi Mills

Presented by: Chris Grimmet, Director of FSQA, Lehi Mills and Ben Coffelt, Quality Control Manager, Lehi Mills

In this session youll hear about the ways digitizing and automating their plant brought homegrown programs to life and bridged the gap between compliance and production at Lehi Mills. 

CI Workshop

1:20 pm | IBERIAN BALLROOM 
CONTINUOUS IMPROVEMENT WORKSHOP

 

PM Break

2:30 pm | IBERIAN BALLROOM & FOYER
PM BREAK + NETWORKING

Grab a cup of coffee, meet our sponsors, and network with fellow attendees.

Gold Sponsor II

2:55 pm | IBERIAN BALLROOM 
GOLD SPONSOR HOT TAKE

 

 

Customer Spotlight III -- LPP

3:00 pm | IBERIAN BALLROOM 
CUSTOMER SPOTLIGHT:  Building a Transparent, Data-Driven Culture at Lincoln Premium Poultry

Presented by: Cindie Serrano, Training and Strategic Initiatives Manager, Lincoln Premium Poultry (LPP)

In this session you'll hear how LPP collects, views, and reports data to create a data-driven and transparent culture across the plant. 

Customer Spotlight IV

3:20 pm | IBERIAN BALLROOM 
CUSTOMER SPOTLIGHT

Product Roadmap

3:40 pm | IBERIAN BALLROOM
PRODUCT ROADMAP

Presented by: Anurag Garg, Chief Product Officer, SafetyChain Software

Anurag Garg will introduce exciting new programs, features, and updates in the Product Roadmap, and highlight near-term and long-term product priorities. 

Customer Awards

4:20 pm | IBERIAN BALLROOM FOYER 
CUSTOMER AWARDS + DAY 1 WRAP-UP

That's a wrap on day one! We'll wrap up day one with our 2023 customer awards and closing remarks. 

Customer Dinner

6:30 pm | LOCATION COMING SOON
ANNUAL CUSTOMER APPRECIATION DINNER

It's time to celebrate you! Join us for our annual customer dinner.

Location coming soon

Sponsored by
Mode40-Logo-Blue (2)

 

Breakfast

7:30 - 8:30 am | MADERO 
BREAKFAST

Join us for breakfast, in the Madero Room, starting at 7:30 am. 

Welcome

8:30 am | IBERIAN BALLROOM 
DAY 2 WELCOME & KICK-OFF

Join us in the Iberian Ballroom and 8:30 am to kick off day 2 of the customer summit. 

AM Break

9:10 am |  IBERIAN BALLROOM & FOYER
AM BREAK + NETWORKING

Grab a cup of coffee, meet our sponsors, and network with fellow attendees before heading off to your next session.

protein Roundtable

9:30 am | ROOM TBD
PROTEIN ROUNDTABLE

For our protein customers across all sectors - poultry, beef, seafood, plant, and more! Join your peers at our Protein Safety Roundtable. This open-forum-style discussion will cover the challenges and opportunities facing protein manufacturers.

This Roundtable is by invitation only and space is limited and reserved for protein customers only.  Contact vtaylor@safetychain.com for more information. 

Sponsored by

Mode40-Logo-Blue (2)

 

Roundtable 2

9:30 am | ROOM TBD
SafetyChain Admin Roundtable

For SafetyChain tenant admins - join your peers for an open-forum-style discussion about the challenges and opportunities you experience in your organization as a SafetyChain admin including operator adoption, enablement, change management, and communication.

This event is by invitation only.  Contact vtaylor@safetychain.com for more information. 

Dashboard
9:30 am | Iberian Ballroom 
DASHBOARDS 101: Using and Communicating Digital Data Across Your Organization
AM Break II

10:30 am | IBERIAN BALLROOM & FOYER 
AM BREAK + NETWORKING

Grab a cup of coffee, meet our sponsors, and network with fellow attendees before heading back to the Iberian Ballroom. 

Thought Leadership

10:45 am | IBERIAN BALLROOM
THOUGHT-LEADERSHIP

Coach's Spotlight

11:15 am | IBERIAN BALLROOM
COACH'S SPOTLIGHT

 

Lunch

11:45 - 12:45 pm | MADERO 
LUNCH

Join us in the Madero room for lunch. 

Our afternoon sessions are broken into three different tracks, spanning training, thought-leadership, and product collaboration sessions. Please pick one to attend.

Training

1:00 pm | Room TBD
TRACK A: Product Training:  Resources & Schedules 

In this session, we'll cover best practices and product tips, tricks, and training relative to resources and schedules in SafetyChain. 

THOUGHT LEADERSHIP I

1:00 pm | ROOM TBD
TRACK B: Leveraging SafetyChain for Continuous  Improvement 

In this session, Eric Hansen, VP of Customer Solutions at SafetyChain will share specific ways customers are using the data they collect in SafetyChain to move continuous improvement projects forward, and the results they've seen to date. 

PRODUCT

1:00 pm | ROOM TBD
TRACK C: Product Collaborative Design Session: Mobile Functionality 

This session in intended for customers who currently and actively use the mobile functionality in SafetyChain and is limited to 20 participants. 

Training II

1:50 pm | ROOM TBD
TRACK A: Product Training: Supplier Management 

In this session, we'll cover best practices and product tips, tricks, and training relative to supplier management in SafetyChain. 

THOUGHT LEADERSHIP II
1:50 pm | ROOM TBD
TRACK B: Thought-Leadership II 
PRODUCT II

1:50 pm | ROOM TBD
TRACK C: Product Collaborative Design Session: Records & Cases

This session in intended for customers who currently and actively use the Records and Cases in SafetyChain and is limited to 20 participants. 

Training III

2:40 pm | ROOM TBD
TRACK A: Product Training: Reporting & OEE

In this session, we'll cover best practices and product tips, tricks, and training relative to reporting and OEE in SafetyChain. 

B: Thought-Leadership - TAG

2:40 pm | ROOM TBD
TRACK B: The Need-to-Haves, Nice-to-Haves, and Benefits of Supply Chain Traceability 

Presented by: Dr. Liliana Casal-Wardle, Executive Senior Director of Food Safety & Supply Chain Risk management at The Acheson Group (TAG)  

In this session, you'll learn about what the FDA's final Food Traceability Act means for your organization's culture, supply chain, supplier management process, and data collection. 

PRODUCT III

2:40 pm | ROOM TBD
TRACK C: Product Collaborative Design Session: Forms

This session is intended for customers who currently and actively create and design forms in SafetyChain and is limited to 20 participants. 

That's A Wrap

3:30 pm | Iberian Ballroom 
THAT'S A WRAP!

Meet us in the Iberian Ballroom one last time to wrap up the 2023 Customer Summit.

 

 

Meet Our Speakers

Photo Coming Soon 1
Ben Coffelt
Quality Manager
Lehi Mills 
 
Brian-Shockley
Brian Shockley
Plant Manager
Egglife Foods
Photo Coming Soon 3-1
Chris Grimmet
Director FSQA
Lehi Mills 
 
Cindie-Serrano-1
Cindie Serrano
Training & Strategic Initiatives Manager
Lincoln Premium Poultry
 
Photo Coming Soon 2-1
David Rife
Chief Manufacturing Officer
White Castle
 
Liliana-Casal
Dr. Liliana Casal-Wardel
Executive Senior Director, Food Safety and Supply Chain Risk Management
The Acheson Group 
Rachel-Wynn
Rachel Wynn
Quality Control Manager
Egglife Foods
anurag
Anurag Garg
Chief Product Officer
SafetyChain
Eric-Hansen
Eric Hansen
VP of Customer Solutions
SafetyChain Software
Aaron-Bolshaw
Aaron Bolshaw
Chief Marketing Officer
SafetyChain Software

Attendee Testimonials 

Thank You To Our Sponsors

Sponsor Logo- LP (2)
Sponsor Logo- LP (3)

Photos From Past Customer Summits